Frequently Asked Questions
Date Modified: 11 Feb 2011 Jump to section: NetBookIt 3  SportsTrak
 
BookIt 3 Questions Response or link to detailed response
General Questions
Day Names

How do I change the name of the days for one specific resource?

You can’t.  They are considered to be the same across all categories
Permanent bookings not showing When I Apply my Templates to the bookings, the permanent bookings do not show up on the booking grids.

The calendar days have not been marked as term days. Go to the Common Tasks button > Modify Calendar > Set Calendar Details

 
Top of BookIt Section
 
NetBookIt 3 Response or link to detailed response
Set Up
Service Error

When trying to start NetBookIt as a service, I get this message.
NetBookIt3 Service failed to start
Can’t start service.
Error = The system cannot find the path specified. (3)
Name = [NetBookIt3]

Run NetBookITMgr on the server itself and not from a mapped drive.

Give the service the credentials of Domain Administrator

Tier 1 DMZ Victorian DEECD Tier 1 DMZ How to set up
non Tier 1 DMZ Victorian DEECD school (non Tier 1 DMZ)
How to set up
 
Booking Problems
Browser Hangs Browser just hangs when a booking is attempted in a browser

The browser will not display error messages, so go to the server. Usually there will be a file error that can then be rectified.

 

Booking Error

Booking Error when clicking on Update in the booking grid, usually on some items.
   record not found: (5) Error 0: from key BOO:ID_k

Illegal characters in Resource or Category name
Booking Error after changing from BookIt 2

Booking error in NetBookIt after converting from BookIt 2.
File linkage.tps could not be opened. Error: File Not Found (2).
Press OK to end this application

The linkage file required by NetBookIt 3 is missing. Download it from here and save into the BookIt3 folder.
Top of NetBookIt Section
 
SportsTrak Response or link to detailed response
General Questions
Macintosh Can SportsTrak run on a Mac? Not on native Mac, but yes if the Mac is set up to Dual Boot
       
       
       
Network Advice
Results Entry Networking 2 or more PCs 2 or more PCs for results entry pdf Guide
 
Import/Export
Send/Receive a carnival

Carnival.tps file

What's it for? How to I create one? How do I import one?
 
Data Location and Data Folders
Data Folder Where do I put SportsTrak data folders? How to Organise
  Not remembering the data path? Your copy of SportTrak is probably older then July 2007. If so, update to the latest SportsTrak from here.
Crash when changing folder Crashes when I point to old data Data Conversion
Crash when changing folder Crashes when I point to new data Update program and convert data
     
Scoring
Use Best Results, not all Is it possible to rank students according to their best 4  individual event results in carnivals (even if they compete in 10 events)? Yes
 
Top of SportsTrak Section