Frequently Asked Questions
Return to FAQ Date Modified: 11 Feb 2011
 
The issue:
NetBookIt

NetBookIt works OK until you try to make a booking, when you get an error message such as this:

 "record not found: (5) Error 0: from key BOO:ID_k "

but BookIt is fine for booking the same item

 
Response:
 

Certain characters are illegal in category and resource names in NetBookIt because they have alternative meanings to the browsers or otherwise confuse it.

Do not use ~ or # or & or \ in item names. There are probably others characters as well.

For example a resource named KW&L Yr 7 Set #2 is wrong in two ways, the & and the #.
Change to KWL Yr 7 Set 2 or similar.

If it works in BookIt, but not in NetBookIt this will be the issue.